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How cairboss Handles Your Account Data

When you open an account with cairboss and connect your DANA, OVO, or GoPay wallet, you share personal information with us — and we take that seriously.

DANA, OVO, GoPay data handled separatelyAccount data stored securelyRequest access or deletion anytimeIndonesia-region policy

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PRIVACY CONTACT

How to Reach Us About Your Data

What This Privacy Policy Covers

cairboss Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

This policy applies to all data collected when you use cairboss — on mobile browser or any connected device. We collect account registration details (your name, email address, phone number), transaction records linked to your DANA, OVO, or GoPay wallet, device identifiers, and session activity logs.

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We use this data to process your payments, verify your account identity, and keep your session secure across devices. We do not sell your personal data to third parties. Your wallet transaction history — whether that is a GoPay deposit or an OVO withdrawal — is
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used only for account reconciliation and fraud prevention. Data we hold is protected using industry-standard encryption in transit and at rest. Retention periods vary: active account data is held while your account remains open; transaction records are kept as required by applicable law and financial compliance
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obligations in eligible regions. If you close your account, we will remove personal data that is no longer necessary, subject to any legal retention requirements. Access to your data and the availability of this service depends on local law and eligible regions. For any concern about
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how your data is handled, our support team is reachable via live chat.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

Cookies and Session Tracking

We use cookies to keep your session active across mobile and desktop. You can clear or block cookies from your browser settings, though some account functions may not work without them.

Wallet Data Security

When you link a DANA, OVO, or GoPay wallet, we store only the transaction reference and amount — never your full wallet credentials or PIN. Payments are processed through the wallet provider's own secure channel.

Account Access Controls

Your cairboss account is protected by password and, where your device supports it, a one-time PIN sent to your registered phone number. We log each login attempt for security review.

Data Retention and Deletion

Active account data is held while your account is open. After closure, we remove data that is no longer needed, subject to financial compliance retention requirements that apply in eligible regions.

Common Questions About Your Privacy on cairboss

These answers cover the data questions we hear most from players in Indonesia — from what we store about your GoPay transactions to how you can request a full copy of your account data.

We collect your name, phone number, email address, and the device details used to create your account. If you link a DANA, OVO, or GoPay wallet, we record the transaction reference tied to your account.

We do not sell or rent your personal data. We share data only with payment processors like DANA, OVO, and GoPay to complete transactions, and with service providers who help operate the platform under strict confidentiality terms.

Send a request via live chat or email with your registered account ID. We will compile your account and transaction data and send it to your registered email address within a reasonable timeframe.

Yes. Submit a deletion request through live chat or email. We will remove personal data that is not subject to legal retention requirements. Some transaction records may need to be kept for financial compliance in eligible regions.

Cookies keep your session active so you do not need to log in again when switching between your phone browser and desktop. You can disable cookies in your browser, but account features like saved wallet preferences may not function.

No. Your wallet PIN and full credentials are never stored by us. When you make a deposit or withdrawal via GoPay or OVO, the transaction is handled entirely within that wallet app's own secure environment.

How cairboss Handles Your Account Data

How to Reach Us About Your Data

How We Protect and Manage Your Information

Cookies and Session Tracking

Wallet Data Security

Account Access Controls

Data Retention and Deletion

Common Questions About Your Privacy on cairboss

01 What personal data does cairboss collect when I register?

02 Does cairboss share my data with other companies?

03 How can I request a copy of the data cairboss holds about me?

04 Can I ask cairboss to delete my account data?

05 How does cairboss use cookies on mobile and desktop?

06 Is my GoPay or OVO wallet PIN stored by cairboss?

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